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Enhanced 2-Factor Authentication from Safe4

In line with the Safe4 policy of constantly enhancing security, as well as maintaining compliance with the recommendations of the UK National Cyber Security Centre, the latest release of Safe4, version 6.02, features 2-Factor Authentication using 7-digit codes sent to the user’s mobile device by text message. This enhanced 2-Factor Authentication from Safe4 (2FA) replaces the PIN, which has been a feature of the system since inception in 2010. The advice from the NCSC is summarised here.

Safe4 users with a PIN on their account will be prompted to enter a mobile phone number to which authentication codes will be sent. Once this has been done, they will be challenged to enter the code when logging in. The authentication code will have a life of 24 hours. When this period has elapsed a new code will be sent to the user’s mobile device on the next login.

Flexible options for applying 2-Factor Authentication

The use of 2FA can be enforced by a provider administrator, or can be selected optionally by each user in their own personal settings. In either case the registration of the mobile phone number will be followed immediately by the sending of an authentication code that must be entered before access is gained to the system.

The mobile phone number that is registered is held in the user’s My Account settings, to which entry will be controlled by a further 2FA code challenge. This will prevent a user’s settings being altered without authority. If a user changes their mobile phone number for any reason, the provider administrator will be able to require the user to reset 2FA with a different phone number.

Other enhancements in version 6.02

As always, version 6.02 of Safe4 includes a number of server-based security updates that relate to the way that data is held and managed on our servers. It is our policy not to publish details of these changes.

A further change in version 6.02 relates to the way in which folders are displayed. Folders and subfolders will be shown in the right-hand pane of the screen, together with any files that are stored in that folder. This is the first step towards more flexible management of folders.

Additionally, version 6.02 will allow the selection of which users will receive notification of file uploads. This will involve a further option in the Upload Files dialog box.

The Safe4 User Guides have been updated to reflect these changes.

For more information on how Safe4 can help your organisation to reduce cost, enhance client service and improve security and compliance, please contact us. We will be delighted to assist you.