Bank of England moves to stop email errors

The Financial Times has recently reported on a new security measure being implemented by the Bank of England – disabling the auto-completion of email addresses to lessen the risk of emails being sent to the wrong addressees.  This follows an email about research into Britan’s exit from the EU being accidentally sent to a member of the media by the private secretary of Sir John Cunliffe, the Bank’s deputy governor for financial stability.  The email itself explicitly stated that it should not be sent to the media.

Auto-completion of email addresses is a useful tool, but time and time again it has been responsible for confidential information being sent to the wrong recipients.  Several UK law firms have reported this problem, but it keeps on happening.  Staff at the Bank of England have commented that switching this facility off might have an adverse impact on productivity. As far back as 2007 the then Financial Services Authority was recommending that auto-complete in email systems be disabled by members of the financial services community.

This problem can be eliminated by using Safe4 to store confidential information and share it with external parties.  The internal controls built into Safe4 will ensure that documents or messages will never be sent to the wrong people; only authorised parties will be able to receive communication about documents held within the system, and subsequently view such information.  Using the comprehensive audit trails and records maintained by Safe4, it is possible to make sure that only the right people have had access to confidential information.