Are law firms really slow to adopt new technology?

A recent article on the BBC website asks, in a somewhat tongue-in-cheek manner, whether technology can bring lawyers into the 21st Century.  The media often portray lawyers as clinging on to time-honoured practices, increasing the time taken to pursue cases – as well as the charges to their clients.

But is this accurate? Whilst it is true that a number of smaller law firms in the UK are reluctant to embrace technology, many leading firms have made substantial investments in IT, and are increasingly using technology to reduce costs and improve client service. The arrival of fixed fee charging has made a difference, no doubt partially driven by the Alternative Business Structures legislation a few years ago that has seen high-profile corporate new entrants into the legal sector.

Safe4 works with a number of law firms, and is seeing heavy usage by a number of them across a range of business sectors: virtual data rooms for corporate mergers and acquisitions, residential and commercial property, dispute resolution, employment law, family law, sport and leisure, and inheritance planning to name but a few. One of these, Pitmans of Reading, are making excellent use of Safe4 in their New Homes activity, working with developers across the country. Safe4 have invested heavily in ensuring adherence to Solicitors Regulation Authority guidance, thus reducing risk for their customers.

For more detail on how using Safe4 can save law firms money, enhance client service and improve compliance, please contact us. We will be very happy to assist you.

Problems originated by email continue – often with costly and damaging consequences

The ransomware attack on Lincolnshire County Council last week has now been resolved, but once again the dangers that may lurk within email messages have been highlighted. When members of any organisation are accustomed to using email to transfer information that is critical or necessary for the business, the likelihood of inadvertently opening messages that contain harmful malware is increased. A county council will recover from the damage caused by such a problem; a small or medium sized business may not.

One of the sectors that is potentially exposed to such risks is the legal profession. It is estimated that more than 70% of UK law firms regularly communicate confidential client information in open email systems.

Safe4 offers a secure and reliable service for the transfer of confidential information to anyone with access to the Internet. Flexible configuration options mean that it can be applied to a variety of business requirements. Contact us for more information on how we can help your organisation to reduce costs, improve compliance and enhance customer service.